Terms of Use Agreement
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AZ Pain Medicine
8805 N 23rd Ave. Suite # 160
Phoenix, AZ 85021
Phone: 1-844-999-2976
© 2024 AZ Pain Medicine. All Rights Reserved.
By using this website and our services, you agree to abide by the terms and conditions outlined below. Please read them carefully.
1. Acceptance of Terms
These Terms of Use form a legally binding agreement between you and AZ Pain Medicine Clinic regarding your use of our website and services. By accessing or using the services offered through this site, you acknowledge that you have read, understood, and agreed to comply with these Terms.
We may revise these Terms at any time, with changes becoming effective once posted on the website. Continued use of our site or services constitutes acceptance of any updated Terms.
You also consent to receive communications from us electronically, such as emails and notifications posted on this website or through the app, and agree to notify us promptly if your email address or contact information changes.
2. User Account
To access certain features of the services, you may be required to create a user account. By creating an account, you agree to provide accurate and current information, including personal and medical details, as needed for service booking. You also agree to promptly update this information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use of your account or any breach of security.
3. General Use of the Service
Limited License:
Subject to these Terms, we grant you a non-exclusive, non-transferable, and limited license to access and use our services for personal, non-commercial purposes. You agree not to use the services for any commercial or promotional purpose without prior written consent from AZ Pain Medicine Clinic.
Prohibited Uses:
You agree not to engage in activities that could damage, disable, or impair the functionality of this site or its services, including hacking, spamming, data scraping, or unauthorized access. Unauthorized use of the service may result in suspension or termination of access.
Proprietary Rights:
All content and materials provided on the website are the property of AZ Pain Medicine Clinic and its partners, protected by intellectual property laws. Your use of the service does not grant you ownership of any content or materials accessed through it.
4. Medical Disclaimer
AZ Pain Medicine Clinic provides regenerative therapies and related health services facilitated by licensed professionals. We do not provide direct medical care or practice medicine. The licensed professionals contracted with us are solely responsible for providing medical services.
We recommend that you consult with your personal healthcare provider before engaging in any treatment or therapy provided by AZ Pain Medicine Clinic.
5. Payments & Cancellations
Payments:
By booking services through this website, you agree to pay the applicable fees at the time of booking or service. Payments are processed securely through third-party payment processors.
Cancellations:
We require 24–48 hours’ notice for cancellations, depending on the service. Failure to provide timely notice will result in a full charge for the scheduled service. Group appointments will be charged for the entire booking unless proper cancellation notice is given.
Refunds & Credits:
In the event that a service cannot be provided due to factors beyond your control or your medical condition, you will receive a refund or credit. However, if the cancellation is due to a misrepresentation of your medical history, or if you are under the influence of alcohol or drugs at the time of service, you will be charged in full.
Authorization to Charge:
By using our booking services, you authorize AZ Pain Medicine Clinic to charge your payment method for services rendered, including applicable taxes.
6. Indemnification
You agree to indemnify and hold AZ Pain Medicine Clinic, its officers, employees, and contractors harmless from any claims, damages, or expenses (including legal fees) arising out of your use of the services or breach of these Terms.
7. Third-Party Websites & Services
Our website may contain links to third-party websites or advertisements. We are not responsible for the content, policies, or practices of these third-party sites, and we do not endorse or guarantee their offerings. Use of third-party websites is at your own risk.
8. Disclaimer of Warranties
The services provided are “as is” and “as available,” with no warranties of any kind, express or implied. We do not guarantee that the services will be uninterrupted or error-free. You use the services at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, AZ Pain Medicine Clinic and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the services. Our total liability is limited to the amount you paid for the service in question.
10. Term and Termination
These Terms remain in effect until terminated by either party. You may terminate your use of the services at any time, and we may do so if you violate these Terms. Upon termination, we will cease providing services to you.
11. Information Accuracy
We strive to provide accurate and up-to-date information on our website, but we do not guarantee the accuracy, completeness, or timeliness of the content. Information on the site is for informational purposes only and should not be relied upon for decision-making without professional consultation.
12. Availability
We make every effort to ensure the website and services are available without interruption. However, there may be occasional downtime due to maintenance or other factors beyond our control.
13. Information Security
We employ reasonable security measures to protect your personal data, but we cannot guarantee the security of information transmitted via the internet. You are responsible for maintaining the confidentiality of your account information.
14. International Visitors
Our services are provided primarily for users in the United States. If you access our services from outside the U.S., you are responsible for complying with local laws and regulations.
15. Intellectual Property
We respect intellectual property rights and expect users to do the same. If you believe that your intellectual property rights have been infringed, please contact us with the relevant details.
16. Electronic Communications
By using the service, you consent to receive communications from us electronically. This may include emails, text messages, or notifications on the site. You agree that these communications satisfy any legal requirements that such communications be in writing.
17. Remedies for Breach
If we determine that you have violated these Terms, we reserve the right to take appropriate action, including removing your access to our services or notifying law enforcement authorities. We may also pursue other legal remedies available to us.
18. Miscellaneous Terms
Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time.
Governing Law: These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts located in Broward County, FL.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
Entire Agreement: These Terms constitute the entire agreement between you and AZ Pain Medicine Clinic and supersede all previous agreements.
19. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
AZ Pain Medicine Clinic
8805 N 23rd Ave. Suite # 160
Phoenix, AZ 85021
Phone: 1-844-999-2976
Email:
Customer Testimonials
What Our Customers Say?
AZ Pain Medicine Clinic - Pain Management Specialist in Phoenix AZ 426 Google reviewsPosted on Google Grant DenkMay 14, 2025Trustindex verifies that the original source of the review is Google. Absolutely amazing provider. Catherine actually cares about her patients and spends the time with them to understand all their problems will never go anywhere else if you’re in pain and need relief go see Catherine she never judges and treats everyone with respect. I’ve never met more of a physician that cares more more than Catherine doesPosted on Google T AMay 1, 2025Trustindex verifies that the original source of the review is Google. There is a reason this place is rated so highly. I am a 17 year chronic pain patient. I've been to many different doctors and been seen by many different doctors. Some good. Some terrible. I was lucky, or blessed maybe, to discover this gem of a woman and Doctor at AZ Pain Medicine. Catherine Lambert (Kait, I believe) saw me for a consultation today. She sat me down and explained so many things in detail. It was really great. The office staff was so helpful to squeeze me in and explained everything. They are straight shooters and know what they're doing. It makes a huge difference when the staff has an answer to any question you may ask. It makes a difference when someone is there willing to try to help push prior authorizations or appeals. It makes a difference when they explain a treatment plan, surgery options, new procedures, potential problems, things you haven't thought of. Or forgot years ago. I am leaving my pain management place and coming here. I actually came here years ago and only avoided coming back sooner because of the insurance situation here (they don't bill insurance. You submit the receipts as claims). But after having such a great experience with Deborah on the phone, EVERYONE in the office and finally the doctor, that became totally unimportant. For the first time in about 2 years, I feel like I'm heading back toward living life again instead of existing. Which is a great relief within itself. I'm very aware how cheesy this sounds but I am looking forward to going back with a new MRI to figure out what's next. Whatever that happens to be, I feel like I'm in the right hands. Thank you all so much. From returning my calls (I know, shocking) to squeezing me in, to having answers, giving me straight answers, checking on my insurance for possible Prior Auth situations, breaking down the paperwork and everything else. SincerelyPosted on Google Blake OApril 14, 2025Trustindex verifies that the original source of the review is Google. Very polite and personable receptionists at the front desk. The doctor I worked with was very nice, listened thoroughly. I never felt rushed the whole time, she seemed to genuinely care about fixing the issues I’m having. I am really looking forward to working with this team to help get my pain under control.Posted on Google DESPRADO111March 31, 2025Trustindex verifies that the original source of the review is Google. I have been seeing Dr Lambert for years. She and many of the staff are Absolutely Incredible! They legitimately care about the patients. I’ve been dealing with chronic pain for 26 yrs after a Bad Semi accident . And they have been doing an Amazing job. They bend over backwards to help the patients. .Posted on Google Cheryl PritchettMarch 9, 2025Trustindex verifies that the original source of the review is Google. The staff and doctors were very friendly and informative!Posted on Google John HerrschaftMarch 3, 2025Trustindex verifies that the original source of the review is Google. It’s the best pain management clinic I’ve ever been to in twenty years……!The amount of time and effort they have shown me is unsurpassed! I’m so fortunate I’ve found Cathrine and her colleagues!
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Contact Us
Email: info@azpainmed.com
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